Developing A Culture for Quality - A Case Study of Thal Engineering

Sohail P. Ahmed

Year:    2011
Category:   TQM
Source:   ICQI 2011 - Pakistan 12th International Convention on Quality Improvement and 2nd ANQ Regional Conference, Lahore
Publisher:   PIQC Institute of Quality

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Author' Introduction:   




Having reached the conclusion through a root cause analysis that people are the single most important resource that will make the vision come alive, of quality and customer delight at all times and knowing the weakness in work ethos in our country, it was a challenge to step by step guide the company towards the cherished goal.

The company in the meantime moved from ISO 9001 certificate in 1998 to its latest version as well as acquired ISO 14001 and TS 16949 certification. It is now working to be certified for OSHAS 18001.




<p style="\\\\&quot;text-align:" justify;\\\\"=""> The company has a short and a remarkable past and a long future, Inshallah. It has grown from a 48 people / Rs. 300 million to Rs. 6 billion with 1000 employees in the last 15 years. The journey continues.

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