Quality Culture in Pakistan Military Academy – A Case Study

Brig. Safdar Ali Shah

Year:    2003
Category:   Education Quality
Source:   EQ 2003 – Pakistan 1st National Conference on Quality Assurance in Education, Lahore
Publisher:   PIQC Institute of Quality

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Author’ Introduction:   

Brigadier Safdar Ali Shah did his Master of Arts (MA) in English Literature and joined the Army in 1972. He graduated from the Pakistan Military Academy with a Sword of Honour and was commissioned into the Army Education Corps. He has served as an instructor at the Military College; Pakistan Military Academy, Kakul, and Military Institute of Languages, Kingdom of Saudi Arabia. He has also served as a staff officer in various headquarters and organizations including Inter Services Public Relations Directorate and National Defence College, Islamabad.

Besides Masters Degree in English literature, he holds B.Sc. (Honours) degree in War Studies and Interpretership in German Language. He is also a graduate of Command and Staff College Quetta. He has been the Principal of Army Burn Hall College for Girls. Presently, he is serving as the Director of Studies at the Pakistan Military Academy.

He is author of two books: History of National Defence College and a collection of Punjabi Poetry (under publication).


The Pakistan Military Academy (PMA) is a degree awarding institution. It was granted its Charter in September 1959. Over the decades, the Academy has sent forth a stream of graduates (Pakistani and foreigners) who have excelled in various field of endeavour. The Academy confers Bachelor of Science and bachelor of Arts degrees on its graduates on successful completion of their courses of studies. The syllabi have been developed in line with the latest trends in university education to meet the challenges of the new millennium. Modern teaching techniques, training aids and educational facilities are used both for teaching and training to inculcate those attributes in the Gentlemen Cadets which will ensure their progressive and continuous development as regular officers in the Army. Like other degree awarding institutions, the Academy enjoys academic freedom within the parameters of national policies on university education. Designing of syllabi/courses of studies, scale of marks, determining of divisions/grades, etc is done by the Academic Council. The faculty is highly proficient. It has a healthy blend of experience and fresh blood from the universities, properly trained in instructional methodologies. At present, we have three Ph.Ds, including two in the process, nine M. Phils, and five-gold / sliver medallists on the faculty.

PMA (Academic Wing) has recently acquired ISO 9001:2000 certification which has further refined our well-considered system of quality management. The Academy has opted for ISO certification as a matter of choice rather than any compulsion because after thorough understanding of ISO procedures, it was felt that its standard must be accepted and adopted as a concept to improve the existing procedures, and to meet the future needs of our graduates.

The presentation by the Director of Studies, Brig. Safdar Ali Shah, will cover the quality culture at the Academy with a focus on ISO procedures and standards. Some of the factors which contribute towards the quality regime / management, i.e., quality of intake, allotment of subjects, quality of instruction and instructors, regularity of instruction, extra coaching for weak cadets, class management, teaching techniques, papers and assignments, use of language labs, credit hour system, evaluation system, corrective and preventive actions, the feedback system etc., will be highlighted.