DESIGNING ORGANIZATIONAL INFRASTRUCTURES FOR WORLD CLASS QUALITY

DESIGNING ORGANIZATIONAL INFRASTRUCTURES FOR WORLD CLASS QUALITY

By: Dr. Kamran Moosa

AUTHOR’S INTRODUCTION

Dr. Kamran Moosa is the Managing Director and a senior consultant in Pakistan Institute of Quality Control. He did his BSc Engineering from Wright State University (USA), Post Graduate Diploma in Total Quality Management from Sheffield Hallam University (UK), and Professional Certificate in Factory Management from AOTS Japan. He has fourteen years of experience in the field of quality in working in manufacturing, and teaching and consulting in ISO 9000, ISO 14000, and TQM. He is an author of two books: Practical Guide to ISO 9000, and Quality Control; and a chapter on Pakistan in Implementing Quality Management in Asian and Pacific Countries by APO Japan. He was selected by the APO as a national expert in TQM for a research project in TQM in Pakistan. He is member of American Society for Quality and Observer in US-TAG/TC-176. He has provided technical assistance in Quality Management to vast number of companies in Pakistan and abroad. He has written and presented numerous papers in national and international conferences. He has provided assistance to many national and professional quality committees for the development of Quality in Pakistan.