PROFESSIONAL DIPLOMA
QUALITY MANAGEMENT IN EDUCATION (PDQME)

PIQC’s Professional Diploma in Quality Management in Education is designed to provide comprehensive knowledge and practical skills to academicians and management staff to enhance the quality of educational institutions, particularly in higher education. This program covers key aspects of teaching and learning taxonomies, academic quality assurance (QA), accreditation models, and continuous quality improvement (CQI), preparing participants to lead quality improvement initiatives in educational institutions, especially the higher education institutions.

Course Objectives

1.Introduce fundamental concepts and principles of educational quality management, covering tools of Academic Quality Assurance (QA), Continuous Quality Improvement (CQI) and Lean Management.
2. Provide practical and experiential knowledge on internal quality assurance practices and accreditation processes using frameworks such as ISO 21001 EOMS, Washington Accord, Outcome-Based Education (OBE), and HEC’s Self-Assessment Models.
3.Prepare participants to lead quality initiatives and drive institutional excellence with Quality Management Models and Frameworks.
4. Provide insights on using academic and analyzing academic data and using Artificial Intelligence (AI) to manage academic performance of students and faculty

Learning Outcomes

By completing this program, participants will gain the abilities to:
1. Apply fundamental principles, practices, and frameworks of educational quality management in their institutions.
2. Lead continuous quality improvement (CQI) programs using practical and popular tools of quality and lean management.
3. Appraise academic quality standards for accreditation, such as ISO 21001, Washington Accord, and HEC’s Self Assessment.
4. Understand fundamentals of educational learning taxonomies and assessment methodologies.
5. Develop key performance indicators (KPIs) and analyze them using statistical tools and dashboards.

Target Audience

Personnel leading or managing Quality Enhancement Cells (QECs) of colleges and universities, Faculty involved in colleges and universities as Quality Circle Heads or Quality Coordinators in different departments, Support departments personnel, e.g. registrar’s office and HR departments, Faculty members interested in improving their quality management perspectives. Policymakers and educational consultants.

Course Instructors

The course is delivered by highly qualified experienced university academicians and HODs and experienced professionals with extensive expertise in educational leadership and quality management, ensuring a comprehensive and enriched learning experience

Course Contents

Module 1: Fundamentals of Quality Management:

Quality Management life cycle in educational institutions, student learning outcomes, quality management maturity levels, Quality Management Frameworks, Outcome Based Education (OBE) and its challenges in colleges and universities.

Module 2: Quality Management Policies, Standards, and Accreditation Models:

HEC Framework – Self-Assessment System and Accreditation Policies, Review of Institutional Evaluation Processes (RIPE), Program Review of Effectiveness and Enhancement (PREE), HEC Revised QA Framework – Pakistan Precepts, Standards & Guidelines for Quality (PSG – 2023), ISO 21001 EOMS – Structure & Clauses, Implementation and Certification Process, Washington Accord (WA) and EQUIS/SAQS, International UN SDG 4, Quality Education Ranking Systems – QS & THE, and Reviewing the Effectiveness of Quality Assurance & Accreditation Bodies (REQAAB).

Module 3: KPIs, Performance Measurement & Analysis Tools:

Developing Key Performance Indicators (KPIs) and Balanced Scorecard in colleges and universities for Measuring and Analyzing Quality Performance of Students, Faculty, and Academic Systems, Practical Exercises to Analyze Data and Develop Dashboards with MS Excel, Data Analytics Exercises on Statistical Tools, Introduction to Six Sigma Problem Solving Methodology.

Module 4:Lean Management and Special Topics:

Student Quality Circles – Concept and Benefits, Examples of Successful Implementation, Principles of Lean Management Tools and Techniques, Seven Types of Wastes (Muda) in Education, 5S and Infrastructure Safety Frameworks and Methodology applicable in educational institutions.

Module 5: Quality in Teaching and Learning:

Concepts of Outcome-Based Education, design of Students Learning Outcomes in line with different learning domains (Bloom’s Cognitive and Affective Domains; Dave’s and Simpson’s Psychomotor domains), fundamentals of teaching and learning, teaching methodologies, students’ engagement, lesson planning, classroom management, case study, challenges of Quality in Online education (Virtual Learning), concepts and application of Artificial Intelligence (AI) in Education, e.g., Application of Chat GPTprinciples, norms, and challenges.

Module 6: Quality in Assessments and Exams:

Fundamental principles of Assessment, Formative and Summative Assessments, designing effective assessments and aligning with the Bloom’s Taxonomies.

Module 7: Educational Leadership & Management:

Educational Leadership – Leadership Theories and Practices in Higher Education, building effective Leadership skills, case studies, university management systems and structures in Pakistan universities, integration with academic and administrative functions, nuts and bolts of Strategic Planning in Higher Education, Human Resource and Performance Evaluation Systems – Tools and Techniques, students’ counseling and career planning, managing Change in turbulent times and complex educational environments, Institutional and Program Audits in Higher Education, Frameworks and Code of Ethics

PROJECT

The participants are required to work on real life projects on selected topics and tools, preferably from the organizations in which they are working. The projects will be of a practical nature and should be completed within the stipulated time frames. A project report will be submitted in accordance with the laid down criteria, format and coverage

FACULTY

The faculty is derived from a pool of qualified practitioners and academicians with sound track record and expertise in the field

COURSE MATERIAL

Course material, class notes and slides will be provided by trainers in hard/soft form

PRE-REQUISITES

Graduation in any field with good academic results

DIPLOMA

Qualified participants will be awarded the diploma upon completion of course material, as well as submission of the assigned practical project who will be proficient in QA and its related activities and finally its presentation.

TEACHING STRATEGIES

This is a professional course and will involve a number of higher level teaching methodologies. The course is spread over four months to allow inter-session study. In this respect participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, create critical thinking, share experiences of fellow professionals and build professional maturity

Duration: 4 Months
Venue: Online