Quality Assurance in Healthcare

PIQC Institute of Quality is pleased to announce a one day training workshop on Quality Assurance in Healthcare with the objective to provide the professionals in Healthcare sector essential concepts about Healthcare Quality. The field of Quality Assurance is not yet mature enough in our healthcare units. This workshop introduces management models, tools and methods to control and assure Quality in primary, secondary and tertiary healthcare units.

Intended Learning Outcomes

The participants will understand Quality Assurance Models, frameworks and tools of Quality Assurance, which will include:

• Conceptual understanding of Quality Assurance
• Key Performance Indicators of Quality in Healthcare
• ISO 9000 Quality Management in Healthcare
• Overview of US JCI Healthcare Management Standards

How to deploy Quality Management Standards in healthcare units

• Case studies and successful factors in the implementation of healthcare management standards
• Introduction to Quality Assurance and Management Tools
• Common pitfalls in the implementation of Quality Assurance in Pakistan

Course Contents

The course will cover the following topics:

• Conceptual Overview of Quality Assurance and Management
• Introduction to ISO 9000 Quality Management in Healthcare
• Introduction to JCI Standards
• Quality Assurance in Clinical, Nursing, Lab and Pharmacies functions
• Implementation Plan for the implementation of Quality Assurance Program
• Case Study on Quality Assurance

Suitable for

Medical Superintendents, Hospital Administrators, Doctors, Para Medical Staff, QA Managers, and the professionals working in healthcare sector.

Duration: One Day
Venue: PIQC Training Centre, Lahore
Course Instructor: Professional and Qualified Trainers