
THE QUALITY TOOLBOX – CHOOSING THE RIGHT TOOL FOR A PROCESS
By: Shakil Shahid
AUTHOR’S INTRODUCTION
Shakil Shahid is Quality Assurance Manager and Management Representative at Klass Textile Mills (Pvt) Limited, Lahore. He got his bachelor and master degrees in geology from the University of the Punjab and professional certificate in Quality Management from AOTS Japan. He is a member of American Society for Quality and an auditor for Quality Management System (ISO 9000) for DQS, Germany.